AUGMENTED REALITY REMOTE SUPPORT
The “One-button solution” directly connects technicians to a dedicated support expert and provides real-time video support with Augmented Reality
REFLEKT Remote allows companies to provide their customers with a remote support to significantly improve maintenance, repair and support processes as well as reducing onsite and travel costs for experts.
Instant access to knowledge provides employees and customers the information they need to work faster and better.
Our one-touch “Intelligent Routing” technology immediately connects technicians to the right support expert.
Overview of all open, in-progress and closed incidents. Filter capabilities simplify the search for issues and support cases.
Brand REFLEKT Remote with your corporate identity. Easily brand applications with your unique logo, colors and design.
- Eliminate expert travel costs with ’see what I see’ remote functionality.
- Connect instantly to the right expert and information.
- Reduce down-time costs with real-time expert support.
- Improve communication with AR annotations on live video stream.
- Build knowledge base with incident management and reporting.
FIELDS OF USE