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Dynamics 365 Remote Assist Key Features
- Cross-Device Usage (HoloLens 2, iOS, Android)
- Teilen von Videos und Dokumenten
- Share videos and documents
- Video & audio communication
- Live AR drawing function
- Seamless integration with existing Microsoft applications
Description
With Remote Assist and ideally with HoloLens data glasses, you enable your employees on site to present the situation to the remote experts in the best possible way.
Video telephony enables the remote expert to look through data glasses – in other words, he sees on his screen what the employee sees on site.
During the live transmission, the expert can provide the employee with all the necessary information in his field of view. This can be various documents, videos, dashboards, circuit diagrams, etc.
The “Live AR Drawing” function also enables annotations that stick to the physical objects on site to be drawn into the employee’s field of vision.
Conclusion:
Remote Assist offers everything to work together efficiently from different locations to solve a problem. In combination with HoloLens 2, the employee also has both hands free and all information always in view.
Remote Assist offers everything to work together efficiently from different locations to solve a problem. In combination with HoloLens 2, the employee also has both hands free and all information always in view.
Use in practice
Use Case: Mercedes-Benz
Use Case: Chevron
The Power-Duo:
HoloLens 2 + Dynamics 365 Remote Assist
Use the Power-Bundle to support your employees in effective collaboration at different locations or to train them.
Leasing for only:
129 € / month plus VAT and shipping
Leasing Period
The duration is 36 months.
Scope of Delivery
- Microsoft HoloLens 2 Device
(incl. carrying bag, head holder, microfiber cloth, charger, USB-C cable) - Software license Dynamics 365 Remote Assist
Device Insurance
Insurance coverage:
What does the insurance pay in case of damage
- In case of partial damage: restoration costs (e.g. repair and spare parts costs)
- In case of total loss: new price compensation (if a replacement is provided, otherwise current value)
- GAP-coverage incl.: If the remaining liability exceeds the current market value, the difference is additionally replaced.
Coverage scope:
Destruction or damage due to an unforeseen event, e.g:
- Improper handling, operating errors, clumsiness,
- Intention of third parties
- Construction, material or execution errors
- Water, humidity or flooding
Loss through theft, burglary, robbery or looting
Deductible:
- 150€
- 20% for lost items (min. 150€)
